The utmost care and attention is given to your order Substitutions may be necessary to ensure your arrangement is delivered in a timely manner. Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner and depending on availability. We will issue you a full refund upon your request or agree on some other resolution to your delivery issue that is satisfactory to you, unless we can establish that your order was received by your selected delivery date and time, or the order was untimely due to some fault of you or the recipient of the order (for example, an incorrect delivery address was provided, there was no one at the delivery address to accept the order, or the person at the delivery address refused delivery). If you do not receive a delivery confirmation email within 24 hours of your selected delivery date and time, please let us know so that we can follow up on your order. Also, if you paid extra for an expedited delivery feature and your selected delivery time and/or date cannot be met, will automatically refund your expedited delivery fee. will then attempt to deliver your order as soon as possible, unless you promptly let us know that you would like to cancel your order instead. If one of our florists lets us know that your selected delivery time and/or date cannot or will not be met, we will contact you as soon as possible to inform you of the situation. We want you to know that stands behind our 100% satisfaction guarantee and, if you are not satisfied with the timing of your delivery, you should contact us. works hard to maintain a network of reliable florists nationwide, but sometimes delivery issues cannot be avoided. Cut-off times for gift delivery today may vary during peak holidays. Or schedule a flower delivery for a future date easily at check-out. Send Flowers online or balloons today by placing the online order prior to 3pm in the delivery zip code. Same Day Flowers are delivered in the USA by a local florist partner.
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